Privacy Policy

Henna Boy Ltd is committed to its customers and the privacy of their information stored with us*
 
We do not take part in the sale of email or telephone numbers.
 
All accounts are stored in an SSL protected area which cannot be accessed without the appropriate password. It is vital that the customer does not choose something that is obvious such as a pets name, date of birth or a password such as 1234
 
Henna Boy Ltd does not store credit/debit card details all payment processing is completed by 3rd party companies.
 
Order Information, Communication and Dialogue
 
All order information, communication either by telephone, email or through a payment provider used to purchase through Henna Boy Ltd is confidential and cannot be reproduced in any form without the expressed authorization of a company director of Henna Boy Ltd.
 
Any reproduction or misrepresentation of Henna Boy Ltd without authorization may result in legal action being taken against the person.
 
GDPR
 
Henna Boy Ltd and this website www.henna-boy.co.uk is GDPR compliant.

Customers using this website will have the following information collected:

IP Address which may or may not confirm their geolocation and depends on their ISP service.
 
Cookies are stored containing the following information and are a part of the program structure of the website. By placing an order or attempting to place an order using this website you are granting the storage of cookies on your computer or device which are stored temporarily to enable to the website to complete the order. If you do not agree to cookies being stored on your device on our website then you will not be able to successfully place an order with us and you should close your browser.

Cookies are used in the following manner;

PHPSESSID - The customer session cookie which tracks what products you wish to purchase until the browser or browser tab is closed or the PHPSESSID expires which occurs after 20minutes if there is no further interaction by the customer.

Personal Details. As a mail-order company then the following details are stored for registered members;

Name
Shipping Address and Billing Address if either differs
Telephone Number
Email Address
IP
Products ordered
Previous orders
Newsletter enabled or disabled as selected at the point of registration and can be manually changed by the customer.
Shipping Method Chosen
Payment Method Chosen*


Guests who place an order have the following information stored;

Name,
Shipping Address and Billing Address if either differs
Telephone Number
Email Address
IP
Products Ordered
Shipping Method Chosen
Payment Method Chosen*

*Payment Methods. Henna Boy Ltd is a mail order company and not a payment processor. We use 3rd party companies PAYPAL and PAYMENTSENSE for all card payments. Both of these companies have their own GDPR policy in place and are compliant.

Henna Boy Ltd employs strict control over who has access to the personal details of all customers and restricts access to a single company director: Mark Foster.

If you wish to discuss the GDPR policy you can contact Mark Foster who is the designated Data Protection Officer for Henna Boy Ltd by email at markfoster@henna-boy.co.uk

Henna Boy Ltd does not place any time length on how long customer data is stored. If you believe you have data stored with Henna Boy Ltd you can place a GDPR request here to find out what information about yourself we have stored. If we do have information stored and you wish it removed please email the request to markfoster@henna-boy.co.uk and the removal will be completed within 14 working days.

You can also request the right to be forgotten using our GDPR web form here


 
 
 
 
February 20th, 2018